Lupos Global is a Specialist Aviation Recruitment Consultancy providing candidates with career opportunities across the Aerospace & Aviation and Engineering Sectors worldwide. Working with aviation companies ranging from small disruptive independents through to industry leading brands, we advise clients on how to attract, retain and develop their value enhancing talent.

Lupos Global has a requirement for a Customer Logistics Manager - Helicopters for our client based in Oxford.

Our client is the largest Helicopter Manufacturer and offers bespoke completions, maintenance and spares support for both Civil and Military sectors.

Job Description and Overall purpose of the Job:

• To coordinate the operation of a product area within the Material Management Division as

• specified by the Team Leader.

• To support the Team Leaders, supporting Senior Management in the implementation of

• Company Policy and Procedure.

• To identify and develop new opportunities in conjunction with suppliers and customers.

Contract details:

• Start date ASAP

• Based at Oxford Airport

• 12 Month Contract

• Monday-Friday – 37.50 hours per Week

• Competitive Hourly Rate and Falls under IR35  

Main responsibilities:

• To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.

• To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.

• Develop and maintain a teamwork approach to working with colleagues.

• Demonstrate appropriate Commercial awareness in all business activities ensuring that the company’s commercial position is adequately always safeguarded.

• Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.

• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.

• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.

• To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.

• To ensure that customers are fully aware of any supply issues which may compromise production and operations.

• To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.

• To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries.

• To support and promote continuous improvement programmes.

• To support with customs clearance elements following company procedures

• Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

• To provide regular reports on progress of investigations and work in progress to the Team Leaders.

• To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Team Leader.

• To be capable of providing temporary holiday cover for another product area or platform.

• Enhancing customer satisfaction through active contribution.

• To ensure adherence to the Airbus Code of Conduct.

Experience Required:

• Capable of effectively communicating ideas and information to a diverse range of internal

• and external audiences, utilising both written and verbal communication methods.

• Customer-centric mindset, ensuring the customer’s viewpoint remains the highest.

• Able to organise time and resources effectively to achieve goals and objectives.

• Proficient in analytical and problem-solving skills.

• Ability to work independently and handle multiple tasks.

• Proficient in both Microsoft Office and Google Workspace.

• Ability to unite and involve as a team or a team player.

• Positive, self-motivated, enthusiastic and flexible.

• Proficiency in handling stress and approaching challenges with a positive mindset.

• Completed a formal aviation apprenticeship or related discipline

• Initial Human Factors training

• Experience of working on Airbus Helicopters

• Must have the right to work in the UK 

• Driving license

For consideration please provide us with the following:
Up to date CV
Passport/right to live and work in the UK

If this position is of interest to you and you feel you meet the criteria, please send your CV directly to Tim Smith

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

Lupos Global is a recruitment agency